Founded in 2013 by James Franks, the company is proudly rooted in Henderson, KY—James’ hometown and the heart of his journey.

Raised in the lower East End of Henderson, James envisioned a brighter future not just for himself, but for his children and the generations to follow. Determined to break generational cycles, he poured himself into his work—logging long hours and weekends to master his craft. His relentless work ethic, dedication to excellence, and deep sense of community pride laid the foundation for what Complete Restoration has become.

As the company has grown, so has James’ vision—to be a force for positive change and opportunity in the community. Today, Complete Restoration and the Franks family give back generously, not only through financial support, but also through volunteerism and hands-on involvement in multiple local organizations. Several of these initiatives are highlighted below for those who would like to learn more or get involved.

More than a decade later, we remain a proud family-owned and operated business. The same values that shaped our beginning—grit, integrity, and community—continue to guide every team member and every project. With a reputation built on trust, reliability, and quality, we’re honored to serve clients across the region, delivering long-lasting solutions for critical infrastructure.